This Privacy Statement describes the information Ritchie Bros. EquipmentOne collects through www.equipmentone.com (the "Website"), how we use it, how we protect it and the choices you can make about your information. This Privacy Statement may be supplemented or modified by agreements entered into between us and an individual from time to time.
By using this Website and any of the services, applications or tools being offered through the Website (collectively, the “Service”), you are accepting the terms of this Privacy Statement and our User Agreement and Website Rules and consenting to our collection, use, disclosure, retention and protection of your information as described in this Privacy Statement.
If you are located outside of the United States, please note that the Service is hosted in the United States. Therefore, your information, including any personal information provided pursuant to the Service, will be processed and stored in the United States. As a result, United States federal and state governments, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States. Your use of the Service or your submission of any information to us will constitute your consent to the transfer of your information outside of your country of residence, which may provide for different data protection rules than in your country. Please contact us at email@example.com, attention: Privacy Officer, if you have any questions about how your information may be processed or stored in the United States.
In this Privacy Statement, "personal information" means any information about an identifiable individual either alone or in combination with other information that we have or are likely to have access to, but excludes any information that has been made anonymous or that is excluded from the definition of "personal information" under applicable laws. Throughout this Privacy Statement, “information” includes personal information about you.
This statement will notify you of:
We collect and retain information from you and any devices you may use when you access or use the Service, sign-up for a membership account with us, provide us information on a web form, update or add information to your membership account, list and sell or purchase items, participate in dispute resolution or when you otherwise correspond with us regarding the Service.
We collect the following types of information in the manner described below:
We use information collected from individuals to provide products or services, to respond to requests for information regarding our products and services, and for additional purposes outlined below.
We may use information collected for the following purposes:
By using the Service, you agree to allow us to use your remarks, suggestions, writings or comments as we so determine without your further consent and without compensation or any other interests or rights. However, we will not identify you as the specific source of the comments by name or provide an email address without your permission.
We will not use personal information for purposes other than those for which it was collected as described in this Privacy Statement, except with the consent of the individual or as required or permitted by law. Once the information is no longer required to fulfill its intended purposes, and is no longer required or permitted to be retained for legal or business purposes, it will be destroyed, erased, or made anonymous.
Information may be disclosed to third parties in accordance with this Privacy Statement or as otherwise permitted by applicable law. Please note that some third party service providers may store information received from us or you outside of your country of residence, and that under the laws of those other jurisdictions, in certain circumstances courts, law enforcement agencies, regulatory agencies or security authorities in those other foreign jurisdictions may be entitled to access your information. Your use of the Service or your submission of any information to us will constitute your consent to the transfer of your information outside of your country of residence, which may provide for different data protection rules than in your country. Please contact us at firstname.lastname@example.org, attention: Privacy Officer, if you have any questions. We do not disclose your personal information to third parties for their direct marketing and advertising purposes without your explicit consent.
Please also note that a user may choose not to share certain information as described in “Your Choices Regarding Your Information” below.
When you interact with the Service, we or our authorized service providers may place cookies, web beacons (also known as action tags or single-pixel gifs), and other non-cookie based technologies on your device to collect and store information that helps us track and analyze usage, and provide a more efficient and personalized experience to our users, and to personalize online display advertising tailored to user`s interests. This information collected by us may be associated with personal information we already have or collect from other sources for the purposes noted above under “Information Use”.
We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here.
Some of these technologies may be permanently placed on your device until you choose to remove them (i.e. persistent cookies); while others are temporary and are removed after you close your browser (i.e. session cookies). You are always free to block our cookies if your browser or device permits, although doing so may interfere with your use of some of the Website or Service features or content. For more information on how you can block, delete, or disable cookies, please review your specific browser or device settings. You may also be able to browse the Website using your browser’s anonymous usage setting (i.e. “Incognito” in Chrome). Please review your browser settings for further details. Please also note that you may choose to opt-out of some of these technologies as explained in “Your Choices Regarding Your Information” below.
Our use of these technologies falls into four categories:
Third-party advertisers and other organizations may also use their own cookies to collect information about your activities on our Website and/or the advertisements you have clicked on. This information, which may be combined with other information acquired from third parties, may be used by them to serve advertisements on our Website and third party sites that they believe are most likely to be of interest to you based on content you have viewed. Third-party advertisers may also use this information to measure the effectiveness of their advertisements and to track aggregate usage statistics. We may not control these third-party cookies and their use may be governed by the privacy policies of the third parties employing these cookies. To learn about these cookies and to disable or reject third-party cookies, please refer to the relevant third party’s website or “Your Choices Regarding Your Information” below.
We do not knowingly collect personal information from individuals under age 18. If you are under the age of 18, please do not submit any personal information through the Service. If you have reason to believe that we may have accidentally received personal information from an individual under age 18, please contact us immediately at email@example.com.
This Privacy Statement applies only to the Service. The Service may contain links to websites or other applications to which this Privacy Statement does not apply. The links from the Service do not imply that we endorse or have reviewed these websites or applications. The policies and procedures we describe here do not necessarily apply to these websites or applications. We neither can control nor are responsible for the privacy practices or content of certain of these websites or applications. We suggest contacting these websites or applications directly for information on their privacy policies.
While we take reasonable administrative, technical and physical measures to protect the information you submit via the Service against loss, theft and unauthorized use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email or mobile application transmission is ever fully secure or error free. Email or other communications sent through the Service may not be secure. You should use caution whenever submitting information through the Service and take special care in deciding which information you provide us with. If you believe your account has been abused, please contact us at firstname.lastname@example.org.
You have a choice about how we use your personal information to communicate with you, how we provide relevant advertising, and whether the information we have is accurate.
You may withdraw your consent to receiving certain emails from us using the unsubscribe mechanism contained in each email or by logging in and updating your preferences on the MyOne webpage. However, please be aware that these options are for promotional emails only and that emails relating to site and service updates, a user’s account or transactions with us will continue to be sent.
We use the following service providers to assist us with serving interest based ads and to analyze your interactions with the Service using the technologies described above under “Cookies and Other Technologies”.
Google Analytics – These cookies allow us to understand how you use and interact with our Service. If you don’t want data to be collected and reported by Google Analytics, you can opt-out by installing a browser add-on. Visit the Google Analytics opt-out page for more information.
Google DoubleClick and AdSense – We use these services to serve advertisements we think may be of interest to you based on your previous interactions with the Service and your activity across multiple websites. You may opt-out of the DoubleClick cookie for interest based advertising by visiting Google’s Ads Settings and changing your settings. There you will also find instructions to permanently opt-out through the use of an installed browser plug-in.
Simplifi and Lotame – These service providers assist us in our digital advertising campaigns and better understand the effectiveness of our digital ads. You can find more information about their privacy practices by reviewing their respective privacy policies – click here for Simplifi and click here for Lotame. You can opt-out of the collection of information by these service providers by visiting their respective opt-out webpages and following the relevant instructions – click here for Simplifi and click here for Lotame.
Hotjar – We use this service to help us analyze and test your interactions with the Service. The information collected is then used to optimize your experience while using the Service. For more information on Hotjar’s privacy practices, please click here, or to opt-out of further data collection, follow the instructions here.
Conversant - We use the services of Conversant to collect and use anonymous information about your visits to and interactions with the Website through the use of technologies such as cookies to personalize online ads for goods and services. Certain limited, non-sensitive personal information collected by us that relates to your transactional history is also shared with an affiliate of Conversant for anonymization to enable our use of Conversant’s services. We take appropriate steps to ensure that the recipient safeguards this personal information and uses the information only for authorized purposes. For more information about Conversant’s privacy practices, please click here, or to opt-out of further anonymous data collection by Conversant, click here. To opt-out of our sharing of your limited, non-sensitive personal information, please contact us at email@example.com.
Note that opt-out choices selected may be browser specific. As well, deleting cookies can remove your opt-out preferences, so you may need to periodically refresh your opt-out preferences.
Please also note that opting-out of our interest based advertising is not the same thing as opting out of ads. You will still see ads, and you may even see our ads, however, they will be random. For more information about targeting and advertising cookies and how you can opt-out from certain third parties generally, visit:
Do Not Track. At this time, we do not respond to “Do Not Track” signals sent from web browsers.
A registered user may access, change, correct or update their personal information or remove themselves from the Service, by emailing us at firstname.lastname@example.org, or may take some of the foregoing actions by signing-in to their account.
We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the Service following notification or posting of such changes will constitute your acceptance of those changes.
If we change our privacy practices relating to the Service, we will post those changes to our Privacy Statement webpage and update the date listed on the links to it, as well as on the Privacy Statement itself. We will post those changes so users are always aware of what information we collect, how we use it, and under what circumstances, we disclose it. We may from time to time provide notice of changes to this Privacy Statement by email or mail, or to other contact information provided by you.
We use personal information in accordance with the Privacy Statement under which the personal information was collected. If at any point we decide to use personal information in a manner materially different from that stated in this Privacy Statement, we will notify users.
If you have questions or concerns about this Privacy Statement, please send an email to email@example.com, attention: Privacy Officer.
California Privacy Rights. California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties or with corporate affiliates (such as Ritchie Bros. Auctioneers and Ritchie Bros. Financial Services) for those entities direct marketing purposes. We currently do not provide any personal information to third parties for their own direct marketing purposes. If you want to request a notice or have any questions about our privacy practices, please contact as noted above.
It saves an awful lot of work on our end – being able to list an item on just one site and knowing that it will get a lot of attention from the kind of buyers we're looking for."
Jesse Wheeler– Vice President of Wheeler Truck Sales and Service. Kansas City, MO
Anywhere you see the service gears, you'll find the EquipmentOne services to help you through the process.
And of course you can always call an EquipmentOne sales representative!
Let us Know what you think!